FREQUENTLY ASKED QUESTIONS
We are here to answer your questions
Could you please let me know the estimated time for receiving my orders?
The processing time is 1-2 business days, and the transit time is 5-10 business days.
What are the return rules?
If you would like to return a product, please contact our customer support team at info@montavien.com within 30 days of delivery to initiate the return process.
A prepaid return label will be included in your package, so there is no cost to return the item.
Do you ship to my country?
We currently only ship to the United States
If you are located outside the United States, you will not be able to complete checkout.
Any question?
You can contact us through our Contact Us page! We will be happy to assist you.