Billing Terms and Conditions

These Billing Terms and Conditions explain how payments, billing, and related processes work when you purchase products from our website. By placing an order, you agree to these terms along with our Privacy Policy, Return & Refund Policy, and Shipping Policy.

Payment Methods

We accept the following secure payment methods:

  • Credit and Debit Cards (Visa, MasterCard, Diners Club, Maestro, etc.)

All transactions are processed securely through our trusted payment gateways. We do not store your credit/debit card details on our servers.

Billing Process

  • You will be charged once your order is confirmed.

  • All prices on our website are displayed in USD and include applicable taxes unless stated otherwise.

  • You will receive an order confirmation email with a summary of your purchase and billing information immediately after payment.

  • If any issue arises with your payment (e.g., declined or incomplete), we will notify you via email to resolve it before processing the order.

Taxes and Duties

  • Applicable sales tax or VAT will be calculated and displayed at checkout.

  • For international orders, additional customs duties or import taxes may apply depending on your country’s regulations. These are the buyer’s responsibility.

Pricing and Currency

All product prices are listed in USD. We reserve the right to change prices at any time without prior notice, but such changes will not affect orders already placed and confirmed.

Refunds and Cancellations

Refunds, returns, and cancellations are handled in accordance with our Return & Refund Policy. If you are eligible for a refund, the amount will be credited to your original payment method within 10 business days after we approve the return or cancellation.

Invoice and Receipts

  • A digital invoice or receipt will be emailed automatically after a successful transaction.

  • You can request an additional copy of your invoice by contacting our support team at  info@montavien.com.

Fraud Prevention

To protect our customers and our business, all transactions are subject to fraud checks and verification. Orders that appear suspicious or inconsistent with normal purchasing patterns may be delayed or canceled pending verification.

Disputed Charges

If you notice any unauthorized or incorrect charge on your account, please contact us immediately at  info@montavien.com so we can resolve it quickly. You must report billing errors within 7 days of receiving your statement.